Client Confidentiality
In line with UKCP guidance, We are fully committed to the highest standards of data confidentiality:
- Strict Confidentiality: All personal and sensitive information you share is kept strictly confidential.
- Informed Consent: We only collect and use your data with your explicit knowledge and consent.
- Purpose Limitation: Your information is used solely for providing psychotherapy services and support.
- Secure Storage: Client data is stored securely, using encrypted systems wherever possible, and protected from unauthorised access.
- Minimal Data Collection: We only collect information that is necessary and relevant to your care.
- Access Control: Only the therapist and relevant administrative staff (if any) have access to your data, and only when needed.
- Confidential Communication: All online form submissions and digital communications are handled using secure, privacy-conscious platforms.
- Limited Disclosure: Information is never shared with third parties unless:
- Required by law or a court order, or
- There is a serious risk of harm to you or others (in line with safeguarding obligations).
- Right to Access: You have the right to request access to your personal data at any time.
- Data Retention: Client records are retained only for as long as professionally necessary, and securely deleted thereafter.
- Ongoing Compliance: We regularly review and update our data protection practices to remain fully compliant with UKCP guidelines and UK GDPR.
